"no care given"

About: National Hospital for Neurology & Neurosurgery, Queen Square

I had to chase up an appointment, after leaving a message for a doctors secretary, I left messages and finally I complained and was told they were running two clinics that's why they did not have time to call me, how does that help me? now finally I saw the doctor who is sending me back to the same place where I was misdiagnosed. clearly the so called specialist did not read my notes or did not take into consideration how this has effected me. what and idiot. If you want a mental break down get treatment here/

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Response from National Hospital for Neurology & Neurosurgery, Queen Square

Thank you for taking the time to feed back to us. We are very sorry to hear about your recent experience of arranging a Neurology appointment at National Hospital For Neurology and Neurosurgery,UCLH. We would be grateful if you could contact our Patient Advice and Liaison Service (PALS) via pals@uclh.nhs.uk or by calling 020 3448 3237 so that we can look into this.