I was delighted when I visited the new reception at Opthamology in Hairmyres. Staff introduced themselves which was good but I feel consistency across all staff could be improved.
I then tried to compliment the hospital on a much more patient friendly look but your website makes a lot more of complaints than compliments and I could not find an easy way to compliment you.
The introductory page only mentions complaints.
I wonder if it was easier to compliment, then more people would. Maybe an easy link on the home page?
"Patient compliments"
About: University Hospital Hairmyres / Ophthalmology University Hospital Hairmyres Ophthalmology G75 8RG
Posted by Aq (as ),
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