"Efficient and Effective A&E Visit"

About: Hull Royal Infirmary

I attended A&E on a Sunday afternoon with a broken wrist in significant discomfort following an accident Despite the unit being very busy, I was treated well, surprisingly promptly and with great kindness and professionalism. I was diagnosed by a doctor within 30 minutes; x rayed within the hour, treated and re x-rayed then discharged within 2 hours in total having being given an appointment at the Fracture Clinic the next working day. My grateful thanks to all concerned.

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Response from Hull Royal Infirmary

Thank you for adding you comment to the NHS Choices website. It is always a pleasure to receive such positive feedback and we will ensure that the staff concerned are made aware of these in our Accident and Emergency Department. If you would like to become more involved in decisions about local healthcare, we are recruiting members. By becoming a member you receive our quarterly newsletter, find out more about your local NHS and help us improve local services. You can also attend our ‘medicine for members’ sessions and respond to questionnaires. You don’t need any special skills or experience to become a member; you just need an interest in local health services. There is no commitment, you can get involved as much or as little as you choose. For more information please either email foundation.trust@hey.nhs.uk or telephone the Corporate Affairs office on (01482) 675165. If you need to discuss our services further, please do not hesitate to contact our Patient Advice & Liaison Service on (01482) 623065 or email on pals@hey.nhs.uk as we are always striving to improve our patients experience. Thank you once again for taking the time to provide us with your views on local NHS services. Kind regards, Patient Experience and Engagement Department Hull and East Yorkshire Hospitals NHS Trust.

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