"Baby left to wait"

I went to the urgent care in the hospital with my 18 month old who was generally unwell with a fever and breathing difficulties I was made to wait over 1 1/2 hours to be seen and when I was seen my son had a low oxygen reading and needed to be put on oxygen to get his levels back to normal and was given antibiotics and an inhaler for home treatment. I am infuriated with the waiting time I had to endure as my son was very ill and needed seeing sooner at least just to assess the seriousness of his breathing difficulties. Thankfully the doctor was professional and knew how to treat my son With the best care so the best thing of the evening was being given this doctor who was prompt with the treatment of my son.