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Staff were exceptional

Posted By Mhairi

"Staff were exceptional"

About: Tameside General Hospital / Dermatology

(as the patient),

I recently completed treatment at the Dermatology/Phototherapy dept and I cannot name the best nurse as there was 3 members of staff that were exceptional. Julie, Lorraine and Lisa who were polite, kind and very professional and not only did they make me feel calm and reassured but they did so to others who were waiting for treatment. This I observed whilst in the waiting area to be called. Please acknowledge the staff as everyone is so busy thanking the staff on the wards that they forget about the clinic staff.

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Responses

Response from Helen Howard, Head of Patient Experience, Tameside and Glossop Integrated Care NHS Foundation Trust 8 years ago
Helen Howard
Head of Patient Experience,
Tameside and Glossop Integrated Care NHS Foundation Trust

Submitted on 07/05/2015 at 10:27
Published on Care Opinion at 11:08

Thank you for these lovely comments you have posted regarding the Dermatology/Phototherapy Services. I have passed these comments onto the whole of the clinic staff.

Thank you again

John Goodenough

Director of Nursing

‘’Would you like to help the hospital to improve its services further? We are currently looking for patients and carers to become involved in a development called “Patient Stories”. We want to know more about our services from the point of view of those who received them – what was good, bad, what could be improved, what should be changed. Want to know more about what’s involved? Please contact John Goodenough, Director of Nursing at

john.goodenough@tgh.nhs.uk

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