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"Wonderful team working under high pressure"

About: Watford General Hospital

I have just been admitted to Watford General hospital on Letchworth ward under the doctor's team. The care I received was first class. From the moment I arrived into the emergency surgical assessment unit the care was exceptional. Everything was explained to me clearly and I saw the doctor as soon as I arrived who prescribed me antibiotics and analgesia. I had the antibiotics within 20 mins of arrival and was made very comfortable. My CT scan was organised and bloods were taken quickly. After my scan I was taken to Letchworth ward where everyone was so kind and friendly. The nursing staff and doctors communicated well and I was put at ease quickly. The ward was extremely clean and organised with fresh linen everyday and regular inspections. The housekeeper was a delight and brightened up our day. There was a wide variety of food on offer although I had no appetite and regular tea and coffee served. I am very grateful for all their care. I felt very involved in my decisions with hte surgical team and I am terribly grateful to all the staff who looked after me so well.

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Responses

Response from Watford General Hospital 8 years ago
Watford General Hospital
Submitted on 16/09/2015 at 12:31
Published on nhs.uk on 17/09/2015 at 02:32


Many thanks for taking the tiem to share your experience of our service. It is always nice to hear that we are succeeding in looking after people well.

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