"Well looked after."

About: Royal Derby Hospital

I have just been in the Royal overnight following a day case procedure. Everybody in the Urology Day Case department, in Elective Admissions, the porter who took me to theatre, theatre staff and all the staff on Ward 315 were absolutely lovely! They were caring, friendly and extremely professional and nothing was too much trouble. Thank you all very much.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Royal Derby Hospital

Dear Ms Goddard Many thanks for your kind comments regarding your recent overnight stay with us at the Royal Derby Hospital. Our staff try very hard to provide a high quality of care to all our patients and receiving such positive feedback helps to reassure us that our efforts had not been in vain. We will certainly ensure this feedback is shared with the staff concerned in the areas you have mentioned as they will also be most appreciative. Many thanks once again for taking the time to provide us with your important feedback and may we take the oppportunity to wish you very best wishes for the future. Kind regards Patient Experience Team for Derby Teaching Hospitals NHS Foundation Trust.

  • {{helpful}} of {{total()}} people think this response is helpful