"The hospital and staff"

About: The Royal National Orthopaedic Hospital (Stanmore)

I have been a patient at this hospital for over 20 years. The hospital parking is still free and this is a huge bonus for all visitors and patients. Within the years of attending this hospital i have had numeries surgeries, rehabilitation,,physiotherapy, etc .. The hospital has never failed to provide such high standard of care. I cannot find a fault in the care and attention given from all staff from the administratior's, consultants and their secretaries, nurses, physiotherists and all the staff within that team and soo many others that are not getting a mention here. All the nurse's in all the ward's I have been admitted to have the nurse's who do a super job in such a demanding role under extreme pressure's. All the staff within the wards from the porter's to the caring assistants to the ones that keep the wards clean to the ones that give the patients the meals are super workers. I was touched by my recent stay by a nurse who deserves a recognisation for doing an outstanding job role of care and compassion. To treat patients as how one would like to be treated was how to best describe this. The nurse (Coleman Unit) Thank you for looking after me its staff like you that makes all the difference for the patients.

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Response from The Royal National Orthopaedic Hospital (Stanmore)

Thank you for sharing your positive views about your experience of being a patient at the RNOH. It is really helpful to acknowledge that everyone plays an important part in providing excellent care.

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