"Excellent Hospital and service"

About: Queen Alexandra Hospital

I have recently been in Ward D 5, to have a knee replacement, my local hospital is Southampton General, but as I requested a surgeon from here to do my knee I was admitted to the QA. What an amazing experience!! From my very first visits and until the end, everyone without exception from the tea person to the Surgeon, has been helpful, kind, friendly and attentive, this was a completely different experience, and certainly one I'm glad I made. I would really like you to express my very grateful thanks to all who looked after me if you would. I was on D 5 bed 24 from the 23 April until 27th of April, and I still cannot thank you all enough. The only thing that is frustrating is that your inpatient survey on your web site does not work, and I am now trying to do this on my iPhone, in case you have a problem you do not know about. Many many thanks again, Colin Rogers

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Responses

Response from Queen Alexandra Hospital

Thanks Crogy34! I am so pleased to hear how well your admission to Ward D5 went. I will definitely let the Matron of the ward know of your feedback who will share with the team involved in your care. Please allow me to take this opportunity to wish you all the best with your recovery. Thank you so much for letting us know about the survey not working, I was not aware of this and have now let our IT team know who will endavour to get this looked into as soon as possible. With very best wishes Leanne Complaints Officer

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