"I was a patient in the Day unit ..."
About: Queen Victoria Hospital (East Grinstead) Queen Victoria Hospital (East Grinstead) East Grinstead RH19 3DZ
Posted by Mr M Dorman (as ),
What I liked
I was a patient in the Day unit where I can say from the moment I was in the reception area to the moment I left I could see a very professional team on duty, organised, attentive and bonding. I have worked within the NHS for quite a number of years including being involved with setting up a day unit in another hospital but what I saw was streets ahead.
What could be improved
Possibly for them to know they have support from senior management in the trust for the hard work and dedication.
If a department award is ever given then this is a front runner and recognition should be shown. A credit to the NHS.