"I really cannot beleive the standard ..."

About: Queen Victoria Hospital (East Grinstead)

(as a relative),

What I liked

I really cannot beleive the standard of care my daughter was given when she had to be admitted to the peanut ward for a wrist injury, from addmission to discharge both myself and my daughter were told clearly and comprehensievly how she would be treated all options were fully discussed and we felt totally involved. All the peanut ward staff were wonderfull, kind and so helpfull it really made a stressfull event so much more reassuring. The trauma team are brilliant working all doy and on a sunday too, the anethasitist introduced himself explained the whole process on the ward then also on the ward the sergeon did the same, although scared my daughter felt better because she knew what would be happening. I truely cannot thank all involved enough, this hospital is a credit to the NHS

What could be improved

Nothing, excellence all the way

Story from NHS Choices

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