"I brought my husband to A&E"

About: Royal Preston Hospital

I brought my husband in to A&E with a suspected collasped lung and an air pocket in his lung. The treatment he received was first class, very efficient, and friendly. All the staff were a credit to the NHS. They kept us up to date with what they were doing and we felt very reassured.

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your feedback. It is always extremely pleasing to hear that the care provided was of the standard we aim to offer all our patients. Please be assured that your kind comments have been shared with staff in the Emergency Department.

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Response from Royal Preston Hospital

Thank you for taking the time to tell us of your experience when you recently attended the Emergency Department with your husband. Please be assured that your kind comments have been shared with the staff concerned.

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