"Excellent patient care"

About: NHS Grampian

(as the patient),

Began having terrible breathing problems, went to Varis medical centre in Forres at 5pm where 2 nurses and a doctor ended up staying until after 7 pm until they were happy I was responding to the treatment they had given me, otherwise it was going to be a hospital admission.

At no point did any of them make me feel I was being an inconvenience, despite the fact the centre closes at 6pm, in fact it was exact opposite, they were all so caring and made it clear I was their main concern.

Excellent patient care, I was also given after care advice before leaving.

True Angels indeed. Thank you

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Responses

Response from Linda Oldroyd, Nurse Consultant Patient Safety and Experience, NHS Grampian

Dear patient

Many thanks for taking the time to post your comments about Forres Health Centre.

I will make sure that the staff see your feedback. I am sure they will be very pleased to receive it. It is lovely to hear about staff going the extra mile and putting patients first.

I hope you are fully recovered from your bout of illness and wish you well for the future.

Kind regards,

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