"The hospital was modern & efficient"

About: Robert Jones & Agnes Hunt Orthopaedic Hospital / General medicine Telford referral and quality service (TRAQS)

(as the patient),

Referred by TRAQS, letter Orthopaedic hospital.

The hospital, was sign posted off the A5.

The hospital was modern & efficient. My consultant was Mr. S. Hill who saw me 10 mins early. He examined my left ankle and described various treatment options to correct the posture. I was sent for x-rays, this was done quickly. Mr Hill checked the x-rays and suggested physiotherapy, with new shoe inserts, I agreed.

At all times, staff were polite and helpful. Mr. Hill explained everything in a practical and considerate way, I agreed to this course of action.

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Responses

Response from Robert Jones and Agnes Hunt Orthopaedic and District Hospital NHS Trust

Good afternoon Quality129

Thank you for taking the time to provide feedback regarding your recent experience at The Robert Jones and Agnes Hunt Orthopaedic Hospital NHS Foundation Trust. It is always encouraging to hear of positive experiences patients have had here. We aim to provide high quality services for all our patients.

Once again, many thanks.