"Getting home to people that care."

About: Medway Maritime Hospital / General surgery Medway Maritime Hospital / Maternity

(as the patient),

What I liked

Getting home to people that care.

What could be improved

Being treated as a human, not a number or customer.

Anything else?

Firstly, i have 3 experiences at Medway.None of them were pleasurable.

1.Maternity ward(My wife left alone with baby wanting help whilst nurses made jokes and talked about who got off with who.)

2.Kidney stones operation. After spending 4 hours waiting in pain in Surgical Assessment Unit, transferred to a ward of people dying, spent 2 days in ward before being told i can just go home before demanding kidney stones be removed.

3.Mother in Law brought into medway with a bad back. Isn't she in enough pain without being told she has to have a Lumbar puncture?Mum also acquired Pneumonia whilst in medway, was told she had not long to live and she was still moved to another ward without being told!

You have 2 types of care at medway:

one for under 50's

and one you might not get out alive.

My advice is go private.

Story from NHS Choices

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