"Operation cancelled"

About: Sunderland Royal Hospital

I was booked in for a hysterectomy next week. It has now not only been cancelled but I also have to go with a different consultant who can try and fit me in somewhere due to my consultant retiring. I have to wait another 7 weeks for my op. This now only leaves 7 week to my holiday which has me a bit worried. As an employee of the nhs I feel devastated and extremely let down. I understand that urgent cases do happen that need to be seen but I feel an additional 7 wk wait is far to long. I now have to cope with the severe heavy bleeding and pain for even longer. I'm so upset. Everything had been sorted with regards childcare and my job.

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Response from Sunderland Royal Hospital

Please accept our sincere apologies for any distress this cancellation has caused. We can understand your frustration and anxiety. Could you please contact the Help and Advice Service who will liaise with the Gynaecology Directorate Manager to see if there is anything that can be done for you. The Help and Advice Service can be contacted using the details below or, alternatively, they are based next to the main lifts on B Floor if you would prefer to speak to someone in person. Email: Helpandadviceservice@chsft.nhs.uk Telephone: 0191 569 9855 or freephone 08005876513 Opening times: Monday – Friday 8 am – 5pm

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