"does anyone answer a ringing phone?"

Hello cadgaboo. Thank you for the feedback. We understand how frustrating it is when nobody answers the phone or indeed it takes too long to get an answer. In order to pass this feedback on to the right team it would be helpful to know who or where you were trying to contact (ie: our switchboard or a specific ward/department, such as stroke as the title of your comment reads). If you would like to let us know you can get in touch at 0115 9249924 ext. 67184 or email sarah.kennedy@nuh.nhs.uk.

In the meantime, you may find this list of ward extension numbers for both sites helpful:

http://www.nuh.nhs.uk/patients-and-visitors/visitor-information/city-hospital-visiting-times-and-ward-information/

http://www.nuh.nhs.uk/patients-and-visitors/visitor-information/qmc-visiting-times-and-ward-information/