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I now have confidence in the NHS (Huddersfield...

Story from nhs.uk

"I now have confidence in the NHS (Huddersfield..."

About: Huddersfield Royal Infirmary

Having previously made a complaint regarding the failure of the Audiologist Service to listen and respond to my requests, I now have the pleasure of reversing my opinion. Yesterday I was given an audio test and subsequent information and equipment that has meant I can now hear and participate in conversations I was unable to do before. The person testing and giving information listened and reacted to my requests in a positive way. I can now honestly say that I have confidence in the people and the service offered by the Huddersfield Royal Infirmary. Thank you.

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Responses

Response from Huddersfield Royal Infirmary 8 years ago
Huddersfield Royal Infirmary

Submitted on 24/08/2015 at 12:32
Published on nhs.uk on 25/08/2015 at 02:31

Thank you for sharing your updated opinion, and I am sorry for the delay in responding. It is very reassuring to hear you received the level of serivice we all expect and that you had a positive experience.

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