"The care was phenomenal"

About: Pilgrim Hospital / General surgery

(as the patient),

I was booked in for a hernia repair in April, I arrived early morning and greeted by the receptionist, and explained where I had too wait, one of the nurses came through and asked for are names, we were then shown to are bay.

I was seen by one of the nurses who introduce herself I think it was Jane, went through my details and reassuring that I knew what the procedure I was in for.

I then met Mr Pore and Mr Thomaz, who went through the procedure and explained about the operation. I then met the anaesthetist who explained the procedure with the anaesthetic etc.

Taken down to theatre the staff were excellent, I next remember waking up in recovery they explained that the operation had taken 2 hours, but all had gone well.

I then met Mr Pore and Mr tomaz, he explained about the operation etc, then I was on the way back to the day ward, the nurses were brilliant as I wasn't feeling well after the anaesthetic, but there care was phenominal. I had to stay in until 6. 30, but they made me a cup of tea and went through the tablets etc, I did personally thank them for looking after me.

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Response from United Lincolnshire Hospitals NHS Trust

Dear Chef1973

Thank you for your positive feedback. I have shared your comments with the team and we are pleased that you felt reassured and happy with the care provided during your stay. Thank you for taking the time to comment, it is always nice to hear such positive feedback.

We wish you a speedy recovery.

Kind Regards

Sister Cindy Devlin, Day Surgery Unit

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