"Social Work Care at Home referral: still waiting"
About: Adult Services, Resources - Housing Support and Care At Home Service Adult Services, Resources - Housing Support and Care At Home Service Glenrothes KY7 5PQ
Posted by Dementia Daughter (as ),
Following a meeting with my mother's social worker in late March, I received a letter stating that a member of the Care at Home team would be in contact with me within 5 working days. It is now over a month since I received the letter. When I phoned to find out when I would be contacted as I was told that this is a standard letter and that the case is yet to be allocated.
Why send out letters which raise expectations unnecessarily and cause additional work for teams?