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Staff in X-ray put me at ease

Posted By Audrey68

"Staff in X-ray put me at ease"

About: University Hospital Monklands / General Medicine (Wards 2,10,12 and 17)

(as the patient),

I had an appointment for a CT scan when I was a patient in ward 6.

Really worried about having to get this procedure as I had never had one before. Plus the outcome of what was wrong with me, I was nervous.

Shouldn't have been, although the staff at the Xray department were really busy they took the time to put me at ease, explained everything to me and I was no longer worried.

For anyone who has to have this same procedure, it's nothing to worry about as the staff there are amazing.

Thanks to the staff in Xray/CT scanner.

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Responses

Response from Ruth Thompson, Chief of Nursing Services, Monklands Hospital, NHS Lanarkshire 8 years ago
Ruth Thompson
Chief of Nursing Services, Monklands Hospital,
NHS Lanarkshire

Submitted on 29/04/2015 at 15:35
Published on Care Opinion at 17:01

picture of Ruth Thompson

Dear Audrey 68

Thank you for taking the time to post your experience within the Radiology department of Monklands Hospital.

I appreciate undergoing investigations and worrying about the results can be a very stressful time; I'm glad the staff were able to put you at ease. I will pass on your kind comments to the staff.

Kind regards

Ruth

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