"Prescription delay"

About: Maidstone District General Hospital

I visited Neurology at the end of March 2015 and the assessment was thorough and on-time. The issue I have is with the time it has taken for a much-needed prescription. I waited three weeks before contacting my GP who was supposed to have been faxed with my prescription and advice for me to see a specialist. They had received nothing. I then contacted neurology who said they were waiting for a consultants signature and that it would be done that day. Not sure why it took three weeks for a signature, sounded an awful lot like it had been forgotten about. My GP hasn't received the fax a week later despite them contacting neurology on my behalf and being promised for the second time that they would sign that day. Completely inefficient administration.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››