"Problems with ordering prescription"
About: South Yorkshire and Bassetlaw South Yorkshire and Bassetlaw
Posted by sandie1416 (as ),
I was enquiring about a new tablet that I needed and it wasn't on my repeat - so I made an appointment for 2 weeks and 1 day away, I left my repeat prescription with her to order.
I have just been to see the doctor to get my prescription for the new tablet and called at the chemist for my ordered prescription list, to find they hadn't been ordered. I had to go back to see the receptionist and she ordered me one item that I had run out of last week, which I cannot pick up until tomorrow, I had no apology.
The last time this happened the chemist loaned me a week's supply, which was deducted from my prescription, but the chemist has declined to do this this time. As my bus pass has expired and I am disabled and cannot get it renewed, due to my DWP letter being delayed, I am relying on lifts from my son and daughter, but they both work full time and are not able to pick my prescription up as the chemist will be closed when they get home.
I find the length of appointment making and the mistakes with prescription ordering deplorable - more care needs to be taken, people's medical conditions are at stake here.