"Daughter's ent surgery cancelled on the day"
About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Absolutely ridiculous handling of affairs. My daughter waited 4 hours on the day for surgery and then was told it was cancelled. I took a day off from work unpaid and my wife had to cancel a very important meeting. Just a sorry and no future date was given. That's not all! Prior to this the hospital sent 2 appointments to wrong addresses and tried pinning the blame on us.