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"My fathers cataract operation"

About: Circle Reading

My sister and I took our 93 year old father to Circle Reading on Saturday 25th April for his 2nd cataract operation. Because of his (and our mothers) great ages we are well versed in a great many hospitals both NHS and private. I can honestly say this hospital offered exceptional service which far exceeded our expectations. From the receptionist who couldn't have been more helpful, the ward staff who couldn't do enough for us to the wonderfully talented surgeon who has now operated on both my fathers eyes. The care and attention given to my father by all concerned was fantastic and their secretary has that unique skill of making people feel very special rather than just a number. Our thanks to everyone involved who took time to make this whole experience very bearable and stress free - no easy feat!

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Responses

Response from Circle Reading 8 years ago
Circle Reading
Submitted on 27/04/2015 at 14:26
Published on nhs.uk on 28/04/2015 at 01:00


Thank you for taking the time to share your valuable feedback with us. We are delighted that this was your Father's experience and we have shared your comments with all members of staff involved in your Father's care. Thank you again for informing us of your positive feedback and experience.

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