"My mother had a fall on Christmas ..."

About: Conquest Hospital

(as the patient),

What I liked

My mother had a fall on Christmas morning at my home. We took her to the Conquest in my car and on arrival she was seen by a nurse immediately. She was then taken to x-ray and returned with the news that although no damage was noticable from this fall, there were signs of previous breaks in her arm. Mum was then referred to her own GP for further treatment.

What could be improved

Nothing the treatment was excellent and all of us were treated with kindness and respect

Story from NHS Choices

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Responses

Response from Conquest Hospital

NHS Choices comment

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