"RD&E Exeter patient experience"

About: Royal Devon & Exeter Hospital (Wonford) / Trauma and orthopaedics

(as the patient),

Care and attention by Mr Schranz and brilliant nursing team in Capener Ward. Thank you

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Responses

Response from Rebecca McGuffog, Patient Engagement and Experience Officer, Royal Devon and Exeter NHS Foundation Trust

Dear exronred

Thank you for taking the time to share your experience of Capener Ward at the Royal Devon and Exeter Hospital. I am delighted to hear that you are so happy with the care and treatment you received. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received. I do hope that you are making a good recovery.

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Response from Peter Brain, Volunteer, Healthwatch Devon

Dear 'exronred'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

This experience you describe was clearly satisfactory and it is good that you felt you wanted to post this message.

More generally we are building a picture of the provision of services in Devon and these comments will help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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Response from Royal Devon & Exeter Hospital (Wonford)

Thank you for taking the time to share your experience. I am delighted to hear that you are so happy with the care you received on Capener Ward at the Royal Devon and Exeter Hospital. I would like to thank you very much for your positive feedback. Kind comments such as yours are always gratefully received.