About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
My elderly mother,age 88 and has dementia,is currently on ward 5,she has been there now for 1 week. Where do I start: 1. Requested for another pillow for her on Friday to be told" None in the cupboard" 2.Lost slippers,she is wearing somebody else's. 3.Tablets were left on her trolley for her to take,as we explained re her memory she would forget,same thing happened again,only today have they noted it on her board. 4.the place is filthy,stuff on the floor,been there for days,tray for bed,is this ever wiped. 5.looking at her file,states she has refused food,does no one actually then encourage her to Eat? 6. Never yet seen a doctor,staff always few and far between.Spoke to a nurse finally who stated that they were waiting for her to be assessed re care package,she already has this in place,anyway I am taking her home on Wednesday. Elderly people need a lot of care,and that sadly seems to be lacking on this ward. Next time it will be the RVI.