"visit to minor injury dept with partner"

About: Mount Vernon Hospital

Went to minor injury dept this morning (26/04) with partner as he broke finger in sport. Found reception very polite and friendly to all patients and people in waiting area. Was very engaging. When seen by the nurse, found them very friendly and approachable. Also thank to the nurse who tried to straighten his finger. The nursing team on this visit we found so helpful and willing to look after everyone. Very clear in what they are doing and what the treatment plan was. It was our first time to this dept and overall could not fault it. Staff should be proud of the service they provide.

Story from NHS Choices

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Response from Mount Vernon Hospital

Thank you for your feedback. We are really pleased to hear of your experiences. All of our staff are committed to providing an efficient and friendly service and take pride in providing a high standard of care. It is always encouraging to hear such a positive patient story. We will ensure the team are made aware of your comments. Sue Birch, Manager, Minor Injuries.

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