Not happy with diagnosis - currently waiting on a response from a formal complaint (3 days and still no reply)

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Bridgwater Community Hospital

I was very sorry to read that you were not happy with a diagnosis that you received in the MIU department, and therefore made a formal complaint, which you were waiting to receive a response to. Without personal details such as your name, date of birth, address and date/time of your visit to the MIU, I am not able to follow this up for you, so if you would like the Patient Advice and Liaison Service, PALS, to look into this complaint for you, you will need to contact PALS on 01278 432022 or email at pals@sompar.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful