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"Cannot get through! Waiting 10 weeks for results!!"

About: Leicester Royal Infirmary

Been trying to call for days and nobody ever answers and the voicemail facility is full. I was diagnosed with abnormal cells over 18 months ago and am waiting on teh results of a 2nd smear test - is been 10 weeks and counting. I called after week 5 and they advised there was nobody to type up the results which is why they were behind. I am absolutley shocked and disgusted by this and its no wonder people dont catch cancer until the later stages if this is how long it takes!!!

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Responses

Response from Leicester Royal Infirmary 8 years ago
Leicester Royal Infirmary
Submitted on 30/04/2015 at 11:02
Published on nhs.uk on 03/05/2015 at 01:02


Dear Joanne Thank you for your feedback. We're really sorry it has proved so difficult for you to get through to Gynaecology. Here are some alternative phone numbers you may not have already tried: 0116 258 6398 0116 258 7560 0116 258 4833 Alternatively please email communications@uhl-tr.nhs.uk with your name, address, date of birth and the name of your consultant and we will follow this up. Sincerely Communications Team Leicester's Hospitals

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