"Lack of communication and care"
Posted by Mylo (as ),
I had an appointment in April 2015 with Plymouth Community Healthcare which I turned up to but had been cancelled. The receptionist couldn't have cared less and was quick to tell me it had been cancelled with no empathy to the situation considering I'm there for mental health services! This was a 10 am appointment but within two minutes of being there three people clocked off and the other workers were sat around starring into space! What kind of service really is there for people when I'm being turned away whilst there wasn't a single person waiting but yet workers seemed to sit around doing nothing at 10 am? The Devon Referral Support Service is barely a service let alone supportive so I don't know why they got support in the name? I still haven't heard from DRSS who owe me an apology and reimbursement for my wasted trip and rubbish service. Disgraceful services we have in Plymouth that's for sure.