"I took my five year-old daughter ..."

What I liked

I took my five year-old daughter to A&E when she broke her arm falling off a trampoline and was very impressed with the care she received. The A&E paediatric sister in particular was fantastic - really making an effort to put my daughter at ease, checking that we had all the information we needed, making a fracture clinic appointment for us and generally making us feel special and cared for. I can't praise her highly enough.

What could be improved

We had a bit of a nightmare getting in to A&E in the first place. We drove there and ended up spending at least 25 mins looking for somewhere to park. I eventually had to leave the car on a meter knowing we'd be there too long, and sure enough we got a ticket. Not sure what the hospital can do about that though.

Anything else?

Overall this was a really positive experience - hoping that this continues when we attend the fracture clinic next week...