"Varicose vein operation to right leg."

About: Halton Hospital

Arrived on the day ward, very sparse but very clean. All staff more than helpful, very attentive. Informed of procedure and time scale of surgeons visit. Taken to theatre in a dignified manner. Theatre staff informed me of procedure and events. Excellent care and attention from recovery staff. Excellent care and attention from all the staff on day ward. Leg healing very slowly re pain and discomfort but on the mend. Given detailed info for ward number etc in case of problems once home. Excellent standards and care. Thank you very much for the toast and tea whilst recovering. Definitely will book same when having left leg done, which is very soon I hope.

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Response from Alison Lynch, Deputy Director of Nursing - Quality and Patient Experience, Warrington and Halton Hospitals NHS Foundation Trust

Thank you for taking the time to give us feedback on your recent visit to us at Halton Hospital. The staff really do try their best to give the best care possible and so will be very pleased to read your comments which I will be delighted to pass on to them. I hope you are less sore now and feeling much better and that all goes well when you come in again.

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Response from Halton Hospital

Hi Jan and thank you for your feedback - hope the recovery has gone well and we will see you soon for the next operation.

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