"What a wonderful service"

About: Bristol Royal Infirmary

Yesterday I was out walking when I suffered severe chest pains. My wife called the ambulance service and a first responder attended and took great, care in checking me over with kindness. They took me to the BRI A&E where I was quickly examined and the doctor discussed what action they would take. I was given an ECG, blood tests and. CT scan which proved conclusively that fortunately I had not had a heart attack. The doctors, nurses, radiography staff were highly professional, treated me with dignity and told me exactly what was happening. Like most people I have only a fleeting glance of our NHS and if what happened to me was typical all I can say is that the health workers at the BRI are providing the best care. My thanks to the team at A&E for their professionalism and kindness.

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Response from Bristol Royal Infirmary

Thank you very much for your feedback - we have passed this on to the team.

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