"I CAME FOR A BLOOD TEST. A MEMBER ..."

About: St Mary's Hospital (Newport)

(as the patient),

What I liked

I CAME FOR A BLOOD TEST. A MEMBER OF STAFF WHO HAD NEVER MET ME BEFORE REFERRED TO ME AS SWEETIE EVERY TIME SHE SPOKE TO ME. I LIKE TO BE REFERRED TO AS SIR OR MR (WITH MY CHRISTIAN NAME IF NEEDED TO ESTABLISH MY IDENTITY). IF I HAVE BEEN IN HOSPITAL FOR SOME TIME THEN I AM HAPPY FOR STAFF TO REFER TO ME BY CHRISTIAN NAME WITH MY PERMISSION.

Story from NHS Choices

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