"Neurology results"

About: Colchester General Hospital

Very rude receptionist. Had a sleep deprived test done on March 11th 2015 I was told on the day of the test I would hear in about 3 weeks, infact I got a letter saying I have to wait until 28th July 2015 to get them left in limbo and my seizures are getting worse feeling unworthy!

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Response from Colchester General Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Comment on Neurology 23/04/2015 21:54:02 ”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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