"ulrasound appointment left a very positive impression"

About: East Surrey Hospital

(as the patient),

I was impressed by the attitudes of the nurse and consultant radiographer (I think that was her title) - they smiled and were so positive and professional. The radiographer explained things clearly.

To be honest, the vast majority of my experiences of NHS personnel (both in relation to myself and relatives) have been really positive.

I know there are exceptions, but this is the case in every profession - SO let's give some praise for our great institution and those who work so hard within it.

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Responses

Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear helenofreigate,

Thank you for your very positive feedback about your experience in our radiology department. We are justly proud of our staff and I know that they really appreciate being thanked for a job well done. I will make sure that your comments are passed to the department.

With best wishes,

Cathy

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