"My sincere thanks for such an efficient service"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

I was initially referred to cardiology by Dr David Wright (Donnington Medical Practice) due to fibrillation/palpitation. I had subsequent ECGs and was later contacted by TRAQS to offer appointment within the next 2 weeks at Donnington (New Cross Clinic, Dr Nurell).

The following day I contacted Donnington Practice and said my episodes had increased. They phoned me back within the hour and offered me an appointment (due to cancellation ) that afternoon – WOW! !

I was fitted with a 5 day heart monitor. This is my second day (6th March).

My sincere thanks for such an efficient service where all staff involved have been so supportive. Well done! !

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