"Heartfelt Thanks"

About: Glenfield Hospital

I would like to thank all concerned at Glenfield Hospital for the wonderful care given to my wife during her Coronary bypass operation. The professionalism and dedication at all levels from surgeon through to ancillary ward staff was exemplary . I would like to thank in particular the staff of the adult intensive care unit who acted with such speed and efficiency when my wife had a post op cardiac arrest. The same standard of care was reached by all the staff on Ward 31 who made the stay as comfortable as was possible allowing for a speedy discharge. The care given was not only to my wife but to myself as a very concerned husband and every question I asked was answered honestly which went a long way to easing my concerns. The staff who cared for my wife are a credit to the hospital and to their profession. I would be grateful if these comments could be passed on to the relevant staff in both areas and to the senior managers concerned.

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Responses

Response from Glenfield Hospital

Hi Steven,

Thank you very much for sharing your wife's experience with us. This must have been a very worrying time for you and your family. But it's always lovely to hear good patient outcomes and praise for our staff :-) We have shared this with the cardio team, intensive care unit and matron for ward 31 at Glenfield, who in turn will share with the wider team.

Best wishes,

Laura Mort

Communications Team

University Hospitals of Leicester NHS Trust

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