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"I could not have been treated better anywhere"

About: Addenbrooke's Hospital

I have been diagnosed with Bladder Cancer, I requested referral to Addenbrookes, I was quickly given an appointment for pre-op assessment which was rapidly and efficiently carried out. Very soon after, a member of staff in appointments called me re admission to the Day Care Unit for Rigid Cystoscopy. All of the staff in this unit were incredible, very relaxed and friendly atmosphere whilst still paying meticulous attention to hygiene and hospital standards. The Surgeon and their team could not have put me more at ease, the nursing staff were all tremendous and as I was the last on the list, I had to have an overnight stay on the unit and the nurse who attended to me and removed the catheter was brilliant and I thank everyone on the unit for the attention I received. The follow up with the consultant and the staff at Clinic 4A were just as helpful, informative, laid back and very professional at all times. My follow on treatment for Chemo Therapy with the Sister was again superb, great care and attention to detail and friendly attention giving information to myself and my wife. My wife has had considerable surgery in private hospitals in Cambridge so I can speak from experience and confidently say, I could not have been treated in either of Cambridge's Private Hospitals. A very big Thank You to all the staff in the Urology Unit. Anthony Palmer and My Wife Sandra who wants to be associated with this review

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Responses

Response from Addenbrooke's Hospital 8 years ago
Addenbrooke's Hospital
Submitted on 18/05/2015 at 16:40
Published on nhs.uk on 19/05/2015 at 01:00


Thank you for taking the time to let us know about the good care you received at Addenbrooke's. I will ensure that your kind words are circulated to the staff who were able to assist you during your treatment. We always aim to provide the best possible care to each patient, in accordance with the Trust's values to be safe, kind and excellent in all that we do. Feedback such as yours is greatly appreciated. Patient Advice and Liaison Service

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