"Staff should be more inquisitive regarding to the..."

About: Whipps Cross University Hospital

I want to the A&E for a Chest problem that is affecting me for quite a long time and as a smoker I am very worried about my health, I explained that to the person at the front desk and they said they won't allow me to see a Doctor because it's not Urgent and I have to go and see my GP book an appointment with him, it is in 2 weeks time, I couldn't wait for so long, so I went to France and They did the necessary tests on the same day (blood pressure, blood and urine test). Result chest pain angina.

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Response from Whipps Cross University Hospital

We are sorry to hear of your experience during your visit to our A&E Department. If you would like us to look into the issues you have raised here please contact us by emailing pals@bartshealth.nhs.uk or by calling 020 3594 2040 and provide us with more detail about your visit. Kind regards Barts Health NHS Trust

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