"vascular surgery"

About: Colchester General Hospital

I underwent a carotid endarterectomy under local anaesthetic, which took three hours. I cannot speak highly enough of the skill and kindness of all the team involved especially as I was very, very anxious. Nurses spent time with me trying to reassure me and that was much appreciated. On a completely different topic, the hospital was undergoing building work at the time, the ward was so noisy and walls vibrating with the use of machinery that at times it was very difficult for all. The food is awful even for hospital food but thats not what we go there for is it!

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Responses

Response from Colchester General Hospital

I apologise you’ve not had a good patient experience. We try really hard to improve our services based on the comments we receive from our patients, their relatives or carers. We would like the opportunity to discuss your experiences more fully and to apologise in person. If you are willing I would appreciate it if I could ask the matron to contact you. Could you email me, using the reference “Comment on Surgery - Vascular at 21/04/2015 20:33:33”, please? Many thanks Paul Searle, Head of Communications Colchester Hospital University NHS Foundation Trust info@colchesterhospital.nhs.uk

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