"Trying to get physio"

About: Princess Royal Hospital (Haywards Heath)

Outpatient of Gynaecology on 16th March 2015. Told me I had a rectocele and would need 3 months physio before my appointment in July 2015. Not received an appointment so rang Gynaecology secretaries who could not find my notes. They rang back to say my notes were left in my doctor's pigeon hole since the appointment and no referral has been made. It is now April 23rd 2015, when am I going to get an appointment as I don't have three months left before appointment.

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Response from Princess Royal Hospital

Dear Ms Collier, I am sorry to see that you have been having difficulty getting this referral sorted out and getting your physio arranged. We would be very happy to try and help get this resolved quickly. If you would like us to try and help please contact Pals via pals@bsuh.nhs.uk or on 01444 448678. Andrew Harvey Patient Advice & Liaison Service Brighton & Sussex University Hospitals

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