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Dissatisfied

Story from nhs.uk

"Dissatisfied"

About: Leicester Royal Infirmary

The staff member working in the mortuary on 21/4/15 in the early afternoon was rude ignorant and basic so full of their self importance whilst dealing with simple paper work . Nick Hargreaves Owner of Greenhaven Woodland Burial Ground

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Responses

Response from Leicester Royal Infirmary 9 years ago
Leicester Royal Infirmary

Submitted on 22/04/2015 at 13:31
Published on nhs.uk on 23/04/2015 at 01:00

Dear Nick, Thank you for taking the time to share your experience with us, although we are incredibly disappointed to hear it wasn’t a positive one. We do not condone a rude or negative attitude from our staff and would like the opportunity to look into this further for you. We would be grateful if you could contact the Mortuary Manager, Matt Rogers to discuss in more detail on 0116 258 6101 or email Matthew.Rogers@uhl-tr.nhs.uk Kind regards Communications Team University Hospitals of Leicester NHS Trust

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