"A real person-centred approach"

About: Mansfield & Ashfield

(as a staff member posting for a patient/service user),

Attended the Memory Assessment Service at the Mansfield Community Hospital

Seeing the same person throughout really helped as you didn't have to keep saying the same thing over and over and being given the information pack at the diagnosis was good as we could take it home and talk about it all as a family

A real person-centred approach

I don't think there is anything you could improve

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Response from Lynn Bennett, Memory Assessment Service Lead / Team Leader, Mansfield & Ashfield Community Mental Health Team, Nottinghamshire healthcare NHS Trust

Thank you for your kind comments. We are always pleased to hear that attendance at the Memory Service has been a good experience and hope that your feedback will be helpful to others in the future. We do our best to provide a quality service and maintain a person centred approach.

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