"Sharing information"

About: Queen's Hospital (Romford)

What gives an employee in the nuclear medicine department the right to discuss a patient's future treatment in other departments with that patient before he has seen a consultant for the first time to even be given a first diagnosis? It is no good saying the extra CT scan and MRI scan have been booked, when the patient has not received any notification? Talk about making a stressful situation worse!

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Responses

Response from Queen's Hospital

Thank you for your feedback. I can appreciate your concerns and I would like to look into this for you. In order to do so, please could you contact me through our PALS team with more information on 01708 435 454 or email PALS@bhrhospitals.nhs.uk. Yours sincerely Nadeem Mogal Medical Director

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