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day surgery on ward 11

Story from nhs.uk

"day surgery on ward 11"

About: Darlington Memorial Hospital

I was admitted at midday and was home by 6pm. I know some wait longer but I cannot be thankful enough to the efficient and professional staff in ward 11 and theatre. I felt respected throughout a very personal procedure. Thankyou. My only compliant is being assessed by a nursed who was chewing gum while attending to patients. One of my biggest pet hates espacially in a hospital.

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 22/04/2015 at 09:12
Published on nhs.uk on 23/04/2015 at 01:01

Thank you for providing feedback on your vist to Darlington Memorial Hospital and in particular the Day Surgery Unit. I am very pleased to hear that you had a positive experience and that you are happy with the care you received. The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the sister and matron to share with the staff on your behalf. I know they will be encouraged by your positive comments and also your comment about the nurse who was chewing gum. Thank you for leaving your comments on NHS Choices. Patient Experience Team County Durham and Darlington NHS Foundation Trust Tel: 0800 7835774

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