About: Royal Berkshire Hospital

I arrive at AnE around 10.30pm with a open fracture! Wasn't seen for over 4 hours when I was seen they said that they couldn't repair the damage as the fracture is badly broken so referred me to Slough hospital for 11 the next day to see a specialist....I arrive in Slough go to the desc and the receptionist said they wasn't even expecting me so I then had to wait another 4 hours to be seen! Absolutely disgusting in my opinion!!!!! Not just that I had to pay roughly 20 pound in car park fees!

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Response from Royal Berkshire Hospital

We apologise for your poor experience; this is not the service that we strive to achieve. If you could contact our Patient Advice & Liaison Service (PALS) to provide further information, this will allow us to investigate and provide you with a more comprehensive response. PALS can be contacted on 0118 322 8338 or by emailing talktous@royalberkshire.nhs.uk.

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