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"Felt at ease"

About: Specialist Nursing Services / Special needs dental service/Community Dental Service

(as a staff member posting for a carer/relative),

On visiting the dentist at Mary Potter Health Centre, my son was extremely nervous. The dentist and nurse put him at ease and by the time we left he felt alot less anxious and agreed to come again. They took their time with him and put him at ease. Hopefully the next visit will go as well. I am confident.

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Responses

Response from Christine Swann, Senior Administrator, Salaried Dental, Health Partnerships 8 years ago
Christine Swann
Senior Administrator, Salaried Dental,
Health Partnerships
Submitted on 22/04/2015 at 16:03
Published on Care Opinion at 16:25


We are pleased your son feels less anxious about his visit to our dental clinic at the Mary Potter Centre and that our team took their time with him and put him at ease. Hopefully he will have gained his confidence when he visits us next time.

Thank you for telling us your story - your comments will be passed on to the team at Mary Potter Centre.

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